Refund policy

We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return, your product must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.

To initiate a return, you can contact us at diktom01@gmail.com. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent to us without a return request will not be accepted.

You can always contact us with any return questions at diktom01@gmail.com.

Damage and Issues

Please inspect your order upon receipt and contact us immediately if the product is defective, damaged, or if you receive the wrong product, so that we can assess the problem and correct it.

Exclusions / Non-Returnable Items

Certain types of items cannot be returned, such as perishable products (such as food, flowers, or plants), customized products (such as special orders or personalized items), and personal care items (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about this item.

Unfortunately, we cannot accept returns on sales or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the product you have and once the return is accepted, make a separate purchase for the new product.

Refunds

We will notify you once we have received and reviewed your return and let you know whether or not your refund has been approved. If approved, you will automatically receive a refund using your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.